Luxury Apartments by Hyatus White Plains

A modern, well-managed apartment with excellent facilities and a seamless stay experience.

Pros: The apartment is very new, comfortable, and spotlessly clean. It’s clear that the management team runs the property extremely well, with great attention to detail throughout. Parking is very convenient, the garage is spacious and well-lit, and the shared amenities are excellent, including a gym and recreational areas such as indoor golf. The check-in instructions were clear, and the entire stay was smooth and hassle-free.

Cons: Nothing in particular — everything met or exceeded my expectations.

Great apartment, get rid of the air fresheners

Pros: The apartment is new and everything is pristine. The kitchen is very well stocked with appliances and crockery. No iron but I'm sure the very responsive staff would have provided one if requested. Very well located halfway between the excellent Westchester mall and Wholefoods Market and the downtown area where you have Shoprite and Target and other conveniences.

Cons: The minute I walked in, I was bombarded by the smell of the very strong cleaning products and air fresheners used in the apartment. Opening the window helped a little but the smell remained really strong throughout my stay because of the air fresheners inside. There is a large pot pourri plant in the bathroom and there is some kind of air freshening product used under the sink and in the living room. This was a huge stressor for me and I could feel that I was not sleeping properly and felt quite agitated throughout my stay. I'm surprised that these products are still being used in apartments considering all the information we now have about how bad the chemicals they emit are for our health. My health and state of mind/sleep improved markedly after I checked into another hotel without this problem so I was not imagining things. Would suggest future guests request that all these scented products be removed from the apartment and that the management allow extra time to air out the apartment thoroughly after cleaning (or use less toxic products) if this is a concern. Otherwise, I would have given this property a 10.

Perfect stay. We will come back!

Pros: Brand new, great gym, lot of entertainment items in the lobby area eg golf simulator, shuffleboard, pinball. Parking was super convenient.

Cons: The elevator moves a bit slow and we did not manage to make the dishwasher work (I guess a user problem). The construction of the pool was not finished yet - would have been great for my daughter.

Will be back

Pros: Such a nice experience staying with Hyatus. The apartment had great energy. It was clean, cozy, and super relaxing. The staff was friendly and made everything feel effortless. Really enjoyed it.