Danica
8/10
Canada 🇨🇦
Pros: Clean, soundproof room. We didn't hear people noise which was great. There was construction going on outside but it wasn't overly noisy. Comfortable beds.
Cons: Noisy HVAC in room. Not sure why American hotels can't do the quiet European A/C systems. Also for some reason it sounded like a vacuum cleaner was permanently whirring away next to the bathroom. I would give it a higher rating but for the noisy ventilation. The lobby was very warm and $10 for a can of soft drink/small bottle of Perrier from the hotel fridge is too much even for NYC (Brooklyn).
Bronwyn
10/10
Australia 🇦🇺
Clean comfortable and top notch service.
Pros: Staff were all exceptional. Great location to explore Brooklyn. Close to cafes and restaurants. Room was spotless. Beds super comfortable. Nice and quiet too which is rare.
Cons: Nothing. Everything was great.
Malgorzata
9/10
Germany 🇩🇪
Pros: We were very satisfied with our stay at this hotel. The location is excellent — the Brooklyn Bridge is just a 30-minute walk away, which made it easy to explore one of New York's most iconic landmarks. From the hotel, we could also easily discover the Fulton Street area and the DUMBO neighborhood, both of which are full of charm, great food spots, and nice views. Our room was clean, spacious, and quiet — just what we needed after a long day of sightseeing. The bed was comfortable, and we had everything we needed for a relaxing stay. We also booked the breakfast buffet and it was really good: fresh options, good variety, and well-stocked. The staff was very friendly and helpful at all times. Check-in and check-out went smoothly, and the service felt welcoming. Overall, great value for the price — perfect for anyone wanting to explore Brooklyn and Manhattan on foot or by public transport.
Anónimo1118
10/10
Switzerland 🇨🇭
Perfect stay
Pros: The hotel was excellent. I had some doubts before arriving because I read many reviews (not sure if all were about Hilton Brooklyn), and I was a bit influenced by them – but none of the negative things I read happened. Everything was great: the hotel, the service, and the whole experience. Special thanks to Jorge at the front desk – he was very kind, clear, and helpful. The room was a great size, with a minibar, safe, complimentary water, and a beautiful bathroom. The area felt good, especially during the day. We didn’t have breakfast at the hotel because there were many nice options around. One thing I really appreciated was the $35 credit that you can use at the hotel’s store or restaurant. It’s basically a taxi reimbursement, and that was a nice surprise. I loved my stay, and if I come back to Brooklyn, I would definitely stay here again.
Cons: Honestly, nothing to complain about. Just keep in mind the area feels better during the day than at night, but it wasn’t a big issue for me.
Andrew
8/10
United Kingdom 🇬🇧
Comfortable hotel with a laid back vibe.staff were excellent and made the stay more enjoyable
Pros: Option to include breakfast at point of booking. Location was close to a couple of subway stations.
Cons: Being automatically charged $35 a night on checking in then being told it is a credit for use on food & beverages at the hotel! Bar not opening until 4:30 in the afternoon.
Darcy
9/10
Canada 🇨🇦
Good enough overall, but not great. For our next trip to Brooklyn we will try a different hotel.
Pros: Lots of space. Newer large flat screen TV. Comfortable beds. Lots of towels. Attentive desk staff. Good food and service in the restaurant (to the extent we used it).
Cons: The restaurant closed between 11:00 a.m. and 4:30 p.m. so lunch always had to be somewhere else. The robe hook on the bathroom door fell off. The rod holding the shower wand fell off. One of the towel racks was pulling out of the wall. (A call to the front desk took care of all of this in one maintenance visit). The daily maid service \
Wannita
8/10
Bermuda 🇧🇲
Pros: delicious drinks, pleasant staff, clean rooms. The location was easily accessible and it accommodated the family well.
Cons: A pool would have been the cherry on the pie .