Lorrie
10/10
United States 🇺🇸
Pros: 1 night was booked outside of this hotel and because we did that we weren't given breakfast vouchers for the next morning.
Cons: When you reserve a room fir 3 you should get enough towels and washcloths for 3 not 2. Shocked there are no microwaves or refrigerators in the rooms. For what you pay for the rooms there should be one in the rooms. Had to throw food away because we had no place to keep it cold.
Nancy
8/10
United States 🇺🇸
Staff was very nice and friendly.
Pros: The buffet was adequate and there was limited staff but he was trying his best to accommodate all.
Cons: The coffee table top had not been cleaned in a while. While the bathroom was clean it was hard to maneuver the door around the toilet -- seemed like the door should have been smaller or the toilet farther away perhaps...............
Enzo
8/10
United States 🇺🇸
A Good Hotel
Pros: Great location near the airport. Quite nice hotel well organized, friendly staff.
Cons: The rooms should be cleaned better and everywhere even behind the furniture and in the bathroom, and the pool should be heated and cleaned, there were hairs in the water, cold water and very dated toilets.
Steven
9/10
United States 🇺🇸
A calamity in CT
Pros: Guests were pleased with the comfort of the rooms and beds.
Cons: Pool under maintenance and closed. Also, a gift basket went to the wrong room and never recovered. This included a gift card.
Patricia
8/10
United States 🇺🇸
It was quick and okay
Pros: Location was good breakfast sucked for the currency I paid
Cons: Cleaner bathroom,needed water in the rooms,and a good brunch breakfast for the currency you give
Elizabeth
9/10
United States 🇺🇸
Pros: The staff are so friendly and warm. I really feel at home. Special appreciation to the shuttle drivers who offer terrific service, tips about the area, etc. - real service with a smile!
Jennifer
8/10
United States 🇺🇸
Overall good, just one unfriendly front desk encounter
Pros: Room was good size, probably needs an update but overall good room. Ate in the restaurant, food was good but service from Heather was OUTSTANDING. She was personable and fun.
Cons: At check in there were 4 guys clearly on a bachlor trip (with a case of beer in hand and they clearly had already drank a few beers). They were a bit rowdy at check in. Front desk gave us the room next to their's knowing I requested a 5am airport shuttle. We were in our room for about 30 minutes and could tell they were being loud and had the hallway doors to their two rooms open so we could clearly hear them. Concerned they would be up and loud late into the night I went back down to the front to see if we could switch rooms. I believe her name was Sharon, but she was not friendly about the request and practically rolled her eyes at me, but moved our room. When we showed up for our 5am shuttle front desk (different person) let me know she had a rough night dealing with 4 very drunk men who were partying until 3am... glad I pushed for a different room but wish Sharon had been more understanding about the request... Shuttle driver was very nice and friendly as well