Sapir
10/10
Israel 🇮🇱
Perfect 💕
Pros: I had a perfect experience at this hotel. The staff was incredibly kind, welcoming, and always helpful — I truly appreciate it. The hotel is beautiful, stylish, clean, and smells amazing. The atmosphere is just perfect. I would definitely stay here again.
Cons: There was a small issue with the phone in my room, and I wasn’t able to call my airline, Delta. However, the front desk staff was wonderful and kindly helped me make the calls from reception, which I really appreciated.
Catherine-thuy
8/10
Australia 🇦🇺
We had a nice stay at the Arlo. Great location but perhaps a tad on the overpriced side
Pros: Location is fantastic and the rooftop pool was awesome for the hot weather.
Cons: The room felt cramp and fixtures were quite worn out.
Steffanie
10/10
Italy 🇮🇹
Amazing for our honeymoon!
Pros: The way the staff treated us was excellent! Property was amazing
Cons: Nothing :) everything was great!
Guillaume
9/10
United Kingdom 🇬🇧
A great hotel / location
Pros: Excellent service from Jeffrey and Carlos. Very nice and helpful. Very good location with a superb view of Manhattan.
Cons: Pool water surface was not cleaned.
Genesis
9/10
United Kingdom 🇬🇧
Fantastic, Idyllic and romantic
Pros: VIEW and balcony and tub!! Loved the blue tiles :) The complimentary tins of water by the beds
Cons: The shower gel and shampoo holders were loose/broken.
Jon
8/10
United Kingdom 🇬🇧
Almost perfect
Pros: I enjoyed my stay at the Arlo Williamsburg. The view from our suite was breathtaking from the moment we stepped in. The rooftop bar and restaurant were fantastic, and the staff were all incredibly friendly. The hotel’s prime location in Williamsburg, along with excellent transport links, makes it a place I would recommend to anyone.
Cons: The hotel would have been perfect if not for a few issues. Firstly, I encountered complications trying to pay for my stay in advance. Although the hotel accepted my request to pay in full, technical and communication issues meant I had to pay upon arrival. In our room, the electronically controlled blinds moved up and down on their own during the night, making noise and disturbing our sleep. Despite speaking to the staff and having an engineer sent to fix the problem on the 3rd day of our stay, the problem persisted. Our sleep was disturbed every night without fail. Additionally, the water from the bathtub tap was brown. After researching online, I found that brown water can be a common issue in Brooklyn. From what I gathered, there are various reasons for this, and I concluded that the water was safe - Was a little confusing though.