Robert
10/10
Canada ๐จ๐ฆ
Great humourous (Canadian spelling) staff, knowledgeable and great to talk with.
Pros: Beautiful Hotel. Excellent location, as I was heading towards Vermont. Just the right amount of driving in one day from Toronto.
Cons: I wished there was a restaurant with the hotel instead of a bar.
Joanne
10/10
United States ๐บ๐ธ
Terrific hotel option at a reasonable cost. Will stay again when I am in town. Thank you
Pros: I was pleased with the overall appearance of the hotel. The availability of breakfast even at a cost was a nice option. My floor was very quiet even on the weekend. Staff was very approachable and helpful.
Cons: In the future, please consider a complimentary breakfast.
Anne
9/10
United States ๐บ๐ธ
Iโd stay again. Friendly service.
Pros: We were not told that breakfast would be ending early that day (Motherโs Day) so we had to eat in 15 minutes.
Cons: Whatโs with the entrance on the bottom floor? We did not see a sign there directing us to the lobby and check-in.
Marcel
9/10
United States ๐บ๐ธ
Overall it was a great stay. Compared to other hotels Iโve recently booked this took the cake by far
Pros: The breakfast was excellent tasty and love that there was a variety. Rahayu (think I spelt her name incorrectly) she was very friendly and attentive in the dining hall. Stacey the front receptionist was also very friendly and helpful with the area and getting around.
Cons: The carpets on the stairs and dining area needed to be vacuumed as there was chips hair pens under the table in the waiting area by the couches and bits of trash on the steps. The headboard in my room also needed attention as there was visible dust.
Charles
10/10
United States ๐บ๐ธ
Outstanding
Pros: Room was extremely clean and the bathroom was immaculate and nicely appointed. It is nice to have the bath towels within the tub/shower. Suggestion for improvement: 1) Heat Lamp in the bathroom on a timer. 2) Make the bathroom door self closing. This can be done inexpensively by swapping the center hinge to a spring hinge.
Cons: No complaints
Tricia
8/10
United States ๐บ๐ธ
Bright and comfortable. Clean and the staff were very nice.
Pros: It was a big comfortable room and everything was bright. People were friendly.
Cons: I didn't like you had to pay for breakfast.
Angela
10/10
United States ๐บ๐ธ
My family enjoyed our stay and will definitely stay again the next time we are in Troy!
Pros: The hotel was conveniently located by RPI. Very friendly and welcoming staff! The onsite restaurant was an extra bonus! We will stay again!
Cons: Can not think of one negative