Carolina
8/10
Spain 🇪🇸
I will go again if I repeat a visit to New Haven.
Pros: It is walking distance to train station, downtown and waterfront. Has amenities nearby and the staff are wonderful and hard working. The hotel was full and accommodated our requests. Sleeping was great, super beds, quiet. Breakfast was plentiful and delicious. My kids loved making their own waffles.
Cons: Nothing to comment on.
Sabrina
10/10
United States 🇺🇸
Overall splendid
Pros: The room, lovely heating, this time had a microwave and fridge nice to have in a room
Cons: Nothing to complain about
Isaac
10/10
United States 🇺🇸
Great
Pros: Customer service, bedroom, bed,everything except for the rate because they should have a last minute (lower rates for the rooms that are available that haven’t been able to rent
Cons: See answer above
Penny
8/10
United States 🇺🇸
Pros: The room was a good size Beds and pillows were comfortable Nice view of the warf
Cons: Elevator was out of order and we were on the 6th floor Couch looked dirty and had a tear Only 1 chair in the room Trash bins are way too small
Brown
9/10
United States 🇺🇸
Stayed 2 nights
Pros: The breakfast was nice. Staff was available every time I needed something. My room was a nice size and had a great view
Cons: The hallway was hot.
Asha
9/10
United States 🇺🇸
Pros: The place was well kept clean and the staff was very respectful
Cons: Why your elevator wasn't working how it supposed to you have to call someone to get us up and call to get us down
Diane
9/10
United States 🇺🇸
Stay was fine and location was close to the University of New Haven
Pros: Close to University of New Haven. Friendly staff. Breakfast was actually pretty good.
Cons: A little pricey. Had to call twice for someone to repair our sink that wouldn’t drain and that backed up dirty water.